To report a problem with a library resource use the Contact Us form, selecting "Problem with an electronic resource, website, journal or service" from the dropdown subject menu.
Please provide specific details in the Question/comment box, including whether you are on/off-campus, browser, and operating system.
For IT-related problems (e.g. NetID account questions) please contact the IT Help Desk: help@rice.edu / 713-348-4357 / OIT Get Help.
Rice IT guides to setting up ThunderBird on your home computer, for staff who prefer it to Webmail. The Thunderbird program can be downloaded for free at https://www.thunderbird.net/